One of the first projects I worked on when I started as the editor of The Title Report last year was the Voice of the Title Agent report, our annual survey of those who work in the title space. I find it an invaluable resource as it is full of real-time data from the boots …
Throughout the month of March, NTC is celebrating Women’s History Month. We are proud to have exemplary female leaders and contributors within NTC and recognize …
Looking back on my career made me realize that my solid foundation for success and my achievements are based on everything I encountered and learned along the way. As I reflect and prepare for the future, it’s important to remember where it all started. In 2001, I set out to begin a career in mortgage …
Ultra-tight inventory, strong demand and generationally low interest rates are the tailwinds driving today’s record home price appreciation.
Having been intimately involved in this very specialized field of the industry and an executive at NTC for nearly 20 years, I have, for better or worse, developed some strong points of view on certain subjects that might otherwise be given short shrift. Just recently an industry peer who was trying to understand why it …
In the age of constant connections and free-flow information, the bad actors have a massively target-rich environment. Software and infrastructure have had vulnerabilities for as long as they have existed. The trend appears to be on the increase, while the news is now sadly filled with successful attacks. You can’t seem to go one day …
We have a very unique sales and client services structure here at NTC. Due to the fact that many of the services we offer are quite complex, we have not had much success in finding opportunity, closing a new project then moving onto the next opportunity. Working within this structure, I have found that people …
Maintaining a Relationship with a Client Throughout a Project Read More »
Since last May’s protests over the death of George Floyd, companies nationwide have put a bigger emphasis on diversity and inclusion. Corporate leaders have begun investing in Diversity, Equity and Inclusion work now more than ever, and are implementing policies that create equity and foster inclusion for underrepresented minorities. Regardless of what beliefs you may …
Why a Diversity, Equity & Inclusion Program is Critical to a Company’s Culture Read More »
NTC closed out the first half of 2021 spending time “Giving Back” to our community partners. Community involvement and support for programs and individuals in need is core to the culture at NTC. Our company’s culture and social responsibility is to contribute by volunteering, donating, and supporting as many organizations as possible that are within …
Retaining willing and able staff requires consistent organizational adaptation. Diversity and Inclusion, engagement, work-life balance, flexible schedules, and aggressive work-from-home programs were scarcely known or even scorned ten years ago. An organization must constantly adapt to how they treat and engage their employees, lest lose them to a greener pasture just down the road. Something …
Coffee Talk with John Hillman: Retaining Your Best People Read More »
When I was first offered a sales position 29 years ago, I had never sold anything in my life. That’s ok they told me because your knowledge of mortgage banking and your ability to establish relationships, along with just being an all-around good person will be the backbone of your success. My back is a little tired …
Key behind the success of being a relationship builder before a salesperson Read More »
Let’s be honest, the mortgage servicing industry isn’t known for creativity. Whether you’re scrolling through industry-related websites or walking around exhibitor booths at conferences and expos, you find yourself in a sea of serif fonts, stock photos of homes, and saturated blues and greys. There is nothing inherently wrong with branding that follows industry norms. …
NTC is committed to actively supporting and incorporating Diversity & Inclusion efforts within the company year-round. NTC’s commitment to diversity includes multiple partnerships with community and national organizations such as; Boys and Girls Club of Tampa Bay, Big Brother Big Sisters, NAACP, Foster Care organizations, and more. Our partnerships allow us an opportunity to involve …
As COO, one of the work-related topics that can keep me awake at night is the thought of whether or not our Disaster Recovery and Business Continuity Plan (DRBC), is sufficient should the need arise. NTC is a service provider to the majority of the major mortgage companies in the US today. We are one …
The Challenges of Production When Times Get Tough Read More »
NTC closed out the 2020-year spending time “Giving Back” to our community partners over the Holidays. We are hopeful for a Brighter 2021 to continue our community outreach efforts & philanthropy.
Coordination between State and County Offices and the Mortgage Industry Nationwide Title Clearing (NTC) is in a unique position seated between the mortgage industry and state and county government entities when it comes to the recordability of mortgage related documents. Each have their own requirements and needs that don’t always agree with each other. When …
As 2020 comes to a close, NTC understands the hardships and challenges that this year has brought on. That is why we wanted to take the time to deliver this special message to you and hope this video can truly show our appreciation. Thank you!
How do you continue community outreach efforts with people at risk while maintaining cautious measures imposed by the COVID-19 pandemic? A question that many companies and individuals have been struggling with over the last six months. Under the complex conditions brought by COVID-19, NTC has maintained our community outreach efforts in the face of the …
Maintaining Community Outreach (Safely) During and After COVID-19 Read More »
Many organizations have struggled and continue to do so during these unusual times. There are some organizations that have not only survived but have flourished using the key combination of flexibility, innovation, and a little bit of luck. I am eager to share our own lessons learned while navigating this challenging journey. First and foremost, …
Human Resources: Embracing the Challenges During a Pandemic Read More »
Being the VP of Sales and Marketing, you might be surprised that I do not often self-promote; at least I am not aware of it if I do. I prefer to identify real issues and address real pain points. At that point, I will offer assistance or a complete solution that has real value for …
Featured in REI-Inks Magazine On March 15, 2020, in the wake of the coronavirus pandemic, the Federal Reserve cut the Fed funds rate to 0.25%. This reflects the rate at which commercial banks lend reserves to each other overnight, on an uncollateralized basis. The Fed’s goal is to encourage growth and spending. As the pandemic …
At the risk of alienating myself from my cyber and information security peers, I want to give you a glimpse into the mind of a ‘security guy.’ This article may lead to a better understanding and adoption of security initiatives within your organization. This will also provide some insider information regarding the nefarious Security Team. First …
In December 2019, Nationwide Title Clearing, Inc. (NTC) introduced a solution designed specifically for financial institutions involved in residential mortgage dealing with mortgage-related documents. PerfectDocs was the latest tool to be made available through NTC’s web-based client portal, PortalLink. With the release of the new product, NTC incorporated nearly thirty-years of its own experience and …
Establishing new software in the residential mortgage industry Read More »
The residential mortgage industry has seen some significant changes over the past few months, and we are left to adapt to a new norm, once again. The COVID-19 crisis has been a stress test, of which, I believe, companies operating here have passed, particularly mortgage servicers. That may be because the mortgage servicing industry has …
Selling and Delivering as a Business Partner in Today’s Market Read More »
March brought the vernal equinox and unprecedented interest rates and market volatility. The housing and mortgage market seemed to be heading for a historic year. The week of February 6, the 30-year fixed rate reached its lowest since 2012 at 3.45%. The last week of March, rates were 3.5%. Rates dropped to 3.33% in the …
Featured in REI-Inks Magazine Spring is a home-buying season. However, the 2020 season had a false start. 2020 started with new and existing home sales at a 12-year high. In late February to early March, mortgage applications were up, and the market looked optimistic. Then COVID-19 hit, and the U.S. sheltered in place. Open houses …
NTC’S WHITEPAPERS Over the last three decades, NTC’s team of subject-matter experts have written several whitepapers on best practices and outlined industry demands. The topics range from mortgage servicing, mortgage lending and expands into capital markets. Download your copy of NTC’s whitepaper today! INSIDE NTC’S TRAINING PARADIGM: WORKFORCE TRAINING BEST PRACTICES FOR PARTNERING WITH A …
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