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Coffee Talk: 2024: Servicing Insights from Covius Experts

2023 was a challenging year, to say the least. What will 2024 look like and what steps can servicers take to be prepared? To answer these questions, we sat down with subject matter experts across our different business units: Chief Revenue Officer Danny Byrnes, EVP-Operations/Settlement Management Joe Chappell, SVP-Compliance Jennifer Keys and VP-Servicing Oversight Sam […]

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Coffee Talk: A Q&A with NTC Experts on MERS Compliance & Exception Handling

Roughly 65% of all active mortgages are registered on MERS, so having a deep understanding of the “ins” and “outs” of the MERS system is critical in managing compliant lien release and assignment activity. In this edition of “Coffee Talk” we’re sitting down with two of NTC’s leading subject matter experts on MERS and doc

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Coffee Talk: Training & Education at NTC: Why We Value Organizational Learning

For this month’s Coffee Talk, we’re spotlighting the important work our Training Department does across the entire NTC solution. To get an insider’s take on the role training plays in NTC’s success, we sat down with Vice President of Quality Control Aaron Vause. 1. What role does education and training play in the culture of

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Coffee Talk: What’s Next for the MSR Market and How to Be Ready

Is the Mortgage Servicing Rights (MSR) market about to heat up? For months, observers have been waiting, but like the proverbial watched pot, the market has stubbornly refused to bubble up. There are signs, however, that this is about to change. In this month’s Coffee Talk, we’ll explore recent market developments and discuss steps that

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Coffee Talk: Cyber Attacks Don’t Stop the Need for Recording – They Just Make It “Old School”

Since 2017, there have been more than 3,600 ransomware attacks on local, state and tribal government entities. Last September, the County Clerk’s office in Suffolk County, the fourth largest county in New York in terms of population, was one of those targets. For more than two months, the office, as well as other parts of

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Coffee Talk: Legal and Regulatory Developments: 2022 Overview and 2023 Preview

For the mortgage industry, regulatory compliance is an ever-changing landscape of laws, regulations and enforcement actions, especially for lenders, servicers and fintech providers. It’s not uncommon for headlines to highlight the latest corporate offender or regulator rulings in top industry news feeds. A solid compliance strategy is integral in upholding the integrity of business processes,

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Coffee Talk with Debbie Lastoria: Reflections on Professional Success: Building PerfectDocs for a Better Client Experience

It is hard to believe that I will celebrate my 16th year with NTC this year. It was June 2, 2007, when I became part of the NTC family. Since then, I have accomplished some amazing things both personally and professionally. My greatest professional achievement? I would have to say developing the PerfectDocs solution with the talented

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Coffee Talk: Get to know your NTC team and learn how partnering with us can help your post-closing services excel.

Meet NTC’s Executive Team NTC is more than just lien releases and assignments, we’re part of the Covius family of solutions and a partner in your business efforts. Our Sales and Operations leaders are subject matter experts with years of mortgage industry experience. In today’s highly regulated market, with the increasing cost to originate and

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Coffee Talk: NTC’s PerfectDocs is the perfect solution for the preparation & recording of lien release & assignment of mortgage documents.

PerfectDocs provides for a completely paperless process anywhere eRecord is available Outsourcing or hiring in-house compliance experts are no longer the only options for servicers who need help handling lien releases and assignment of mortgage documents. With the use of PerfectDocs technology, virtually anyone can prepare, validate, execute, notarize and even record these documents within

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Coffee Talk: Listening to the Voice of the Title Agent with Erica Peterson, Editor at The Title Report

One of the first projects I worked on when I started as the editor of The Title Report last year was the Voice of the Title Agent report, our annual survey of those who work in the title space. I find it an invaluable resource as it is full of real-time data from the boots

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Meaghan Hunter-Hanley

Coffee Talk with Meaghan Hunter-Hanley: Reflections on Personal Success: Based on Building Blocks of Experience, Knowledge, Challenges and Change in a Complex Industry

Looking back on my career made me realize that my solid foundation for success and my achievements are based on everything I encountered and learned along the way. As I reflect and prepare for the future, it’s important to remember where it all started. In 2001, I set out to begin a career in mortgage

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