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Coffee Talk: What’s Next for the MSR Market and How to Be Ready

Is the Mortgage Servicing Rights (MSR) market about to heat up? For months, observers have been waiting, but like the proverbial watched pot, the market has stubbornly refused to bubble up. There are signs, however, that this is about to change. In this month’s Coffee Talk, we’ll explore recent market developments and discuss steps that …

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Coffee Talk: Cyber Attacks Don’t Stop the Need for Recording – They Just Make It “Old School”

Since 2017, there have been more than 3,600 ransomware attacks on local, state and tribal government entities. Last September, the County Clerk’s office in Suffolk County, the fourth largest county in New York in terms of population, was one of those targets. For more than two months, the office, as well as other parts of …

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Coffee Talk: Legal and Regulatory Developments: 2022 Overview and 2023 Preview

For the mortgage industry, regulatory compliance is an ever-changing landscape of laws, regulations and enforcement actions, especially for lenders, servicers and fintech providers. It’s not uncommon for headlines to highlight the latest corporate offender or regulator rulings in top industry news feeds. A solid compliance strategy is integral in upholding the integrity of business processes, …

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Coffee Talk with Debbie Lastoria: Reflections on Professional Success: Building PerfectDocs for a Better Client Experience

It is hard to believe that I will celebrate my 16th year with NTC this year. It was June 2, 2007, when I became part of the NTC family. Since then, I have accomplished some amazing things both personally and professionally. My greatest professional achievement? I would have to say developing the PerfectDocs solution with the talented …

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Coffee Talk: Get to know your NTC team and learn how partnering with us can help your post-closing services excel.

Meet NTC’s Executive Team NTC is more than just lien releases and assignments, we’re part of the Covius family of solutions and a partner in your business efforts. Our Sales and Operations leaders are subject matter experts with years of mortgage industry experience. In today’s highly regulated market, with the increasing cost to originate and …

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Coffee Talk: NTC’s PerfectDocs is the perfect solution for the preparation & recording of lien release & assignment of mortgage documents.

PerfectDocs provides for a completely paperless process anywhere eRecord is available Outsourcing or hiring in-house compliance experts are no longer the only options for servicers who need help handling lien releases and assignment of mortgage documents. With the use of PerfectDocs technology, virtually anyone can prepare, validate, execute, notarize and even record these documents within …

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Coffee Talk: Listening to the Voice of the Title Agent with Erica Peterson, Editor at The Title Report

One of the first projects I worked on when I started as the editor of The Title Report last year was the Voice of the Title Agent report, our annual survey of those who work in the title space. I find it an invaluable resource as it is full of real-time data from the boots …

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Meaghan Hunter-Hanley

Coffee Talk with Meaghan Hunter-Hanley: Reflections on Personal Success: Based on Building Blocks of Experience, Knowledge, Challenges and Change in a Complex Industry

Looking back on my career made me realize that my solid foundation for success and my achievements are based on everything I encountered and learned along the way. As I reflect and prepare for the future, it’s important to remember where it all started. In 2001, I set out to begin a career in mortgage …

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Security Awareness

In the age of constant connections and free-flow information, the bad actors have a massively target-rich environment. Software and infrastructure have had vulnerabilities for as long as they have existed. The trend appears to be on the increase, while the news is now sadly filled with successful attacks.  You can’t seem to go one day …

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Why a Diversity, Equity & Inclusion Program is Critical to a Company’s Culture

Since last May’s protests over the death of George Floyd, companies nationwide have put a bigger emphasis on diversity and inclusion. Corporate leaders have begun investing in Diversity, Equity and Inclusion work now more than ever, and are implementing policies that create equity and foster inclusion for underrepresented minorities. Regardless of what beliefs you may …

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Coffee Talk with John Hillman: Retaining Your Best People

Retaining willing and able staff requires consistent organizational adaptation. Diversity and Inclusion, engagement, work-life balance, flexible schedules, and aggressive work-from-home programs were scarcely known or even scorned ten years ago. An organization must constantly adapt to how they treat and engage their employees, lest lose them to a greener pasture just down the road. Something …

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Key behind the success of being a relationship builder before a salesperson

When I was first offered a sales position 29 years ago, I had never sold anything in my life. That’s ok they told me because your knowledge of mortgage banking and your ability to establish relationships, along with just being an all-around good person will be the backbone of your success. My back is a little tired …

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NTC’s Creative Point of View

Let’s be honest, the mortgage servicing industry isn’t known for creativity. Whether you’re scrolling through industry-related websites or walking around exhibitor booths at conferences and expos, you find yourself in a sea of serif fonts, stock photos of homes, and saturated blues and greys. There is nothing inherently wrong with branding that follows industry norms. …

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NTC Honors Black History Month

NTC is committed to actively supporting and incorporating Diversity & Inclusion efforts within the company year-round. NTC’s commitment to diversity includes multiple partnerships with community and national organizations such as; Boys and Girls Club of Tampa Bay, Big Brother Big Sisters, NAACP, Foster Care organizations, and more. Our partnerships allow us an opportunity to involve …

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NTC’s Holiday Highlights

NTC closed out the 2020-year spending time “Giving Back” to our community partners over the Holidays. We are hopeful for a Brighter 2021 to continue our community outreach efforts & philanthropy.  

Bridging the gap

Coordination between State and County Offices and the Mortgage Industry Nationwide Title Clearing (NTC) is in a unique position seated between the mortgage industry and state and county government entities when it comes to the recordability of mortgage related documents. Each have their own requirements and needs that don’t always agree with each other. When …

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Happy Holidays From All of Us at NTC

As 2020 comes to a close, NTC understands the hardships and challenges that this year has brought on. That is why we wanted to take the time to deliver this special message to you and hope this video can truly show our appreciation. Thank you!    

Maintaining Community Outreach (Safely) During and After COVID-19

How do you continue community outreach efforts with people at risk while maintaining cautious measures imposed by the COVID-19 pandemic? A question that many companies and individuals have been struggling with over the last six months. Under the complex conditions brought by COVID-19, NTC has maintained our community outreach efforts in the face of the …

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Human Resources: Embracing the Challenges During a Pandemic

Many organizations have struggled and continue to do so during these unusual times. There are some organizations that have not only survived but have flourished using the key combination of flexibility, innovation, and a little bit of luck. I am eager to share our own lessons learned while navigating this challenging journey. First and foremost, …

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Establishing new software in the residential mortgage industry

In December 2019, Nationwide Title Clearing, Inc. (NTC) introduced a solution designed specifically for financial institutions involved in residential mortgage dealing with mortgage-related documents. PerfectDocs was the latest tool to be made available through NTC’s web-based client portal, PortalLink. With the release of the new product, NTC incorporated nearly thirty-years of its own experience and …

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Selling and Delivering as a Business Partner in Today’s Market

The residential mortgage industry has seen some significant changes over the past few months, and we are left to adapt to a new norm, once again. The COVID-19 crisis has been a stress test, of which, I believe, companies operating here have passed, particularly mortgage servicers. That may be because the mortgage servicing industry has …

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The State of the Market

March brought the vernal equinox and unprecedented interest rates and market volatility. The housing and mortgage market seemed to be heading for a historic year. The week of February 6, the 30-year fixed rate reached its lowest since 2012 at 3.45%. The last week of March, rates were 3.5%. Rates dropped to 3.33% in the …

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NTC -Whitepapers

NTC’S WHITEPAPERS Over the last three decades, NTC’s team of subject-matter experts have written several whitepapers on best practices and outlined industry demands. The topics range from mortgage servicing, mortgage lending and expands into capital markets. Download your copy of NTC’s whitepaper today! INSIDE NTC’S TRAINING PARADIGM: WORKFORCE TRAINING  BEST PRACTICES FOR PARTNERING WITH A …

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